Our Guarantee


If you don't love your new eyeglasses or sunglasses for any reason, you can return them for a full refund or replace them within 10 days of the dispense date, which is the day your eyewear arrived.

Just make sure the eyewear is in original condition and undamaged.  We can only apply a refund or replacement on your original purchase.

We can't refund or replace your glasses if they aren't in original condition and undamaged, for example, if there's been any accidental damage, scratches, wear and tear or breakage.


You can get this return process in motion with a quick click.

1. Click Here to send an email, or visit our Contact Us page.

2. In the Subject line of your email please state 'Tart Optical Return', and one of our lovely agents will get back to you shortly with what you need to do next.  Proof of purchase is needed for a return.